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Membership Terms, Billing & Cancelation Policy

  • The Nit Nurse Lice and Nit membership includes 12 free lice screenings per membership. One screening per calendar month.  Screenings do not rollover to the following month.

  • Free treatments. Two per membership year are included in the membership.

  • Covered membership appointments must be scheduled during normal business hours. Between 9am and 5pm, Monday through Friday. Visits afterhours or on weekends will be subject to after-hours charges, not covered in the membership.

  • Membership must be active at least 30 days prior to the ability to utilize benefits.

  • Member must be currently enrolled in the plan and current on payment plan to utilize benefits.

  • Member’s credit card will be automatically billed $19.95 monthly if monthly plan is selected.

  • Member’s card will be billed once for the discounted annual rate of $215.00 if the annual purchase option is selected.

  • This membership will not auto renew once the year membership has completed.

  • Each member of the household, as well as all members of the secondary house hold (ex: split homes) must be screened and cleared of lice or treated by The Nit Nurse if and when a plan member is found to have an infestation. All applicable fee’s for head checks and treatments will apply with a 10% discounted rate for family members not covered by The Nit Nurse Lice and Nit Protection Plan.

  • Minimum plan commitment of 12 months.

  • Early termination, either by member choice or due to non-payment, will be subject to a $100.00 cancelation fee, as well as any collection fees. All unpaid accounts will be referred to a collection agency.

  • I understand and authorize The Nit Nurse to charge any outstanding fees such as no show fee, collection fee, and cancelation fees to the card on file without prior authorization from card holder.

  • The Nit Nurse reserves the right to deny or terminate any membership without notice at owner’s discretion.

  • I understand that if an appointment is schedule and I miss the appointment or do not provide The Nit Nurse at least 24 hours’ notice I will be subject to a $50.00 cancelation/no show fee. This fee will be assessed per person. This fee will occur no matter if client is a membership member or not. I authorize this charge to be completed without prior authorization.

  • I agree to a $20.00 dollar fee for failed payments. This fee is to be completed without prior authorization.

  • After 31 days delinquency, The Nit Nurse will terminate the plan membership and the member will be billed a $100.00 early termination/cancellation fee per member.

  • The Nit Nurse reserves the right to revise its terms and conditions.

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Privacy Policy

  • This Privacy Policy applies to all of our on-line activities. The purpose of this notice is to explain the practices and procedures The Nit Nurse LLC has implemented to protect your personal information, the way we use this information, and the choices you can make regarding its use.

  • Changes to this Policy

    • The Nit Nurse reserves the right to change this policy at any time. We encourage you to read this Policy periodically. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Digital Platforms and this privacy policy to check for any changes.

  • The Information We Collect and How We Use It

    • You may browse The Nit Nurse Web site without submitting personal information. However, if you choose to participate in any of our online activities, you will be asked for applicable personal data, such as your name, email address, phone number, etc. The purpose of collecting such data is to better respond to specific questions and requests for help or to facilitate support

  • Sharing Your Information with Third Parties

    • The Nit Nurse never shares your e-mail addresses with third parties without your consent. Personal information collected is not rented or exchanged to any third parties.

  • Security

    • Personal information collected on this Web site is secured by current, reasonable industry standards

  • Cookies

    • Cookies are small text files that a Web site can place on a visitor’s computer hard drive to recognize repeat visitors, to facilitate a visitor’s use of the site, and to track a visitor’s access to and use of the site.Cookies are small text files that a Web site can place on a visitor’s computer hard drive to recognize repeat visitors, to facilitate a visitor’s use of the site, and to track a visitor’s access to and use of the site.

    • The Nit Nurse  uses cookies to collect demographic data that help us better advertise our mission, programs, and events to potential visitors and to improve the functionality of the Web site and the experience for those who use it. We receive data that include the IP addresses, browser types, date/time stamp, donations, and visitors' sign-up information.

    • The Nit Nurse uses cookies to track which other Web sites have linked visitors to our site, what pages of our site are used by and are of interest to those visitors, and to link to information those visitors provide to The Nit Nurse when they sign up to for memberships and services. 

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Terms and Conditions for Text Messaging
1. Introduction
Welcome to The Nit Nurse's text messaging service. These Terms and Conditions govern your use of our text messaging services. By opting in to receive text messages from us, you agree to comply with and be bound by these terms.

2. Services
The Nit Nurse provides professional head lice detection and removal services. Our text messaging service is used for appointment confirmations, reminders, and other communications related to our services.

3. Opt-In
By providing your mobile number, you consent to receive text messages from The Nit Nurse. You understand that message and data rates may apply.

4. Opt-Out
You can opt out of receiving text messages at any time by replying "STOP" to any text message from us. After you send the SMS message "STOP," we will send you an SMS message to confirm that you have been unsubscribed. You will no longer receive text messages from us. If you want to join again, you can sign up as you did the first time.

5. Frequency
The frequency of text messages will vary based on your interaction with our services. You may receive multiple messages related to appointment confirmations, reminders, and service updates.

6. Client Responsibilities
Clients must ensure that the mobile number provided is accurate and that they are authorized to receive text messages at that number. Clients are responsible for any charges incurred by receiving text messages from The Nit Nurse.

7. Liability
The Nit Nurse will not be held liable for any direct or indirect damages arising from the use of our text messaging service, except in cases of gross negligence or willful misconduct.

8. Privacy
Your use of our text messaging service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated via text message and will be posted on our website. Continued use of our text messaging service will signify acceptance of the updated terms.

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